How we work
One PO. One owner. No gaps.
A heavy part crosses a foundry, a forge, a weld shop, machining, heat treatment and NDT. Buy those separately and every interface is your risk. Buy from us and the interfaces are ours. That is the whole model.
The one-contract model
What single responsibility means in practice.
One PO
You place one purchase order with Stratosteel s.r.o. for the finished, certified part. No sub-orders, no coordinating five vendors, no integration risk on your desk.
One quality owner
Stratosteel owns quality contractually, whichever plant or partner runs an operation. One inspection and test plan, one documentation package, one named quality owner per order.
One delivery owner
One confirmed date, one delivery, one name to call if anything moves. We tell you about a problem before you find it, with a proposed solution attached.
How the partner side is secured: the producing plant confirms capacity and date before we confirm them to you. Where the network allows it, critical processes carry a second qualified route. If a plant fails mid-order, Stratosteel moves the work and carries the transfer. Invoicing in EUR, 30 to 60 days net, per the agreed terms.
Drawing to quote
Drawing in. Firm number in 3 to 7 working days.
You send drawings
PDF, STEP, DWG, DXF or IGES to rfq@stratosteel.com or the form. Quantity, material, tolerances, target date if you have them.
First technical answer
An engineer replies, usually within 1 business day, always within 48 hours: feasibility, the proposed process route, open questions. No automated acknowledgements pretending to be progress.
Firm quote
Price, lead time, documentation scope, process route. Issued once the production unit is confirmed, so the number holds. Not a placeholder.
Pilot order
Start with one part number. One PO covers manufacture, verification, documentation and delivery. Serial agreements come after we have earned them with delivered parts.
Inside the order
The five steps you would otherwise buy separately.





Five steps, five potential suppliers, five sets of interfaces. Under one PO the interfaces are ours: the route is planned before the first cut, capacity is confirmed with each producing plant, and the documentation file is assembled as the part moves, not chased afterwards. NDT scope per specification: UT, MT, PT, RT (RT via an ISO 17025 accredited laboratory).
What we need from you
Four things. Then we move.
- The drawing: PDF, STEP, DWG, DXF or IGES
- Material, or the freedom to propose one
- Quantity, one piece is a valid quantity
- Target date, honest, not padded
No portal registration, no 40-page questionnaire before the first answer. The questionnaire can run in parallel with the pilot part if your process needs it.
Where we say no
Boundaries, stated upfront.
- Outside our envelope: we say so in the first reply and, where we can, point you somewhere real
- No production without an agreed documentation scope
- No blind quotes without a drawing
- Construction scope on site stays with a contractor of record. We cover the steel scope
On partner plants: the material certificate always names the producing works, so anonymity is not the promise. Management is. We manage the plants. You audit through us: audits at the producing works are arranged through us, not around us, and the full plant list with certificates is on the table at qualification.
Commercial basics
The terms, before you ask.
| Response SLA | All times on this site are Central European Time. The 48 hours start when your drawing arrives at rfq@stratosteel.com or through the form, and stop when a named engineer replies with content, not with an acknowledgement. The 3 to 7 days for a firm quote are working days, excluding Slovak public holidays. If the 48 hours pass without an answer, escalate: Martin Nemčok, COO, martin.nemcok@stratosteel.com, +421 907 648 193. You get an answer or the reason, same day. |
|---|---|
| Delivery time, weldments | 8 to 12 weeks for a 10 to 30 t weldment, 6 to 8 weeks on repeat orders |
| Delivery time, other families | Castings, forgings, machined parts and 5-axis work are dated per drawing, once the producing unit confirms. We publish a range for a family only after enough delivered orders back it, and weldments are the only family where that is true today. Every quote carries a firm date; nothing is quoted "on request". |
| Incoterms | FCA or DAP |
| Invoicing | EUR, 30 to 60 days net. Advance payments accepted. |
| Warranty | 24 months on weldments. Contractual terms per order for other families. |
| Logistics | Ports: Bratislava (Danube), Koper (Adriatic). R1 motorway under 10 km from the Banska Bystrica seat. |
| Material policy | Russian and Belarusian material excluded across the whole chain. |
Pilot order path
Test us small, scale on evidence.
The lowest-risk way to qualify a new heavy-parts supplier is not a 40-page questionnaire. It is one real part with a real deadline.
- Pick 1 to 3 drawings, ideally a part that hurts today
- Firm quote in 3 to 7 working days
- Pilot order on one part number, full documentation included
- Audit us in parallel or after, your choice
- Scale to serial only when the parts prove it
NDA-first option
Confidential by default.
If your drawings cannot move without protection, we sign first. Your NDA template or ours. Our own customer names are handled the same way: every active OEM qualification track and the serial defence program are under NDA, and they stay there.
Send the NDA to rfq@stratosteel.com and drawings move the same week.
Buyer FAQ